The Fine Line Between Interrogation & Good Discovery
Remember these 3 vital steps when asking questions.
Who Should Deliver Bad News to Customers?
After extensive research, this is what I recommend.
The Best Way to Deal with Toxic Co-Workers
Dealing with a toxic co-worker on a regular basis? Do this; it works like a charm for me!
Stop Complicating Your Sales Emails!
Fluffy marketing language doesn't work. Long emails also don't work. No one reads them anyway. Trust me.
Pick Up the Phone! Email isn’t Enough - Here’s Why!
One really bad experience with a customer turned into a great lesson for me!
What Makes a Good Sales Manager?
What qualities do you need to look for in a good sales manager? Here’s a starter list for you!
We're All Learning on the Way
Give others and yourself a break! We’re just all learning on the way.
4 Reasons Why Grammar is Key in Sales & Business
Don’t think grammar is important? Here’s why it’s actually extremely important if you want to do well in sales and business.
Busy PowerPoints? Avoid This at All Costs!
Customer HATE these types of presentations…are you guilty?
Everyone Has Challenges
A really important experience during COVID-19 reminded me that we all have challenges in our life and we need to be kind to one another.
The 1 Email Mistake You’re Making Every Day
Most emails have this ONE problem. It's a very common mistake, and one that makes customers want to delete your emails without a 2nd glance.
Secrets to Effective Cold Emails
Cold emails CAN be effective. But, the question is, should you start a new chain or keep the same thread going?
Are Your Sales Emails Instantly Deleted?
I asked hundreds of customers, and they said there is ONE type of email they always delete, without even reading it
Sorry, You’ve Got the FOLLOW-UP All Wrong!
Top salespeople understand something very important about follow ups that not everyone understands. Ready for it?