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MMS Consulting
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NEWSLETTER
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NEWSLETTER
Stop Complicating Your Emails!
sales training, marketing, customer relationship Katie Mullen 6/20/24 sales training, marketing, customer relationship Katie Mullen 6/20/24

Stop Complicating Your Emails!

Do this especially when you have to have a difficult conversation…

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Relationships Take Patience
sales, marketing, sales training, customer relationship Katie Mullen 5/8/24 sales, marketing, sales training, customer relationship Katie Mullen 5/8/24

Relationships Take Patience

Business relationships take patience and it may take a while to get through to someone but under no condition do not make the following mistakes!

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If You Need to Find Your Contact Person..Just Ask.
sales, cold calling, customer relationship, customer research Katie Mullen 5/7/24 sales, cold calling, customer relationship, customer research Katie Mullen 5/7/24

If You Need to Find Your Contact Person..Just Ask.

It really is THAT simple! Here’s why…

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So Your Customer Thinks You’re Too Expensive? Do This!
customer relationship, Sales Katie Mullen 3/1/24 customer relationship, Sales Katie Mullen 3/1/24

So Your Customer Thinks You’re Too Expensive? Do This!

If your customer tells you this, 1 of 3 things has happened…

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Fiercely Protect Your Time
sales strategy, customer relationship Katie Mullen 2/29/24 sales strategy, customer relationship Katie Mullen 2/29/24

Fiercely Protect Your Time

One of the best pieces of sales advice that I was taught when I first began my career! Here’s how it helped me in memorable experience.

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Micromanaging Employees & Pressuring Customers Does Not Work!
sales management, customer relationship, sales training Katie Mullen 2/22/24 sales management, customer relationship, sales training Katie Mullen 2/22/24

Micromanaging Employees & Pressuring Customers Does Not Work!

Micromanagement doesn't work. Pressuring customers doesn't work.

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Customers Hate Marketing Fluff
Katie Mullen 10/27/23 Katie Mullen 10/27/23

Customers Hate Marketing Fluff

But how do you get rid of the marketing fluff? Here’s how I do it…

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Do THIS if Your Goal is Annoying Customers
customer relationship, sales call Katie Mullen 10/24/23 customer relationship, sales call Katie Mullen 10/24/23

Do THIS if Your Goal is Annoying Customers

It’s a surefire way to ruin their day.

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Awkward Silence is Your Friend!
cold call, sales meeting Katie Mullen 10/19/23 cold call, sales meeting Katie Mullen 10/19/23

Awkward Silence is Your Friend!

Awkward silence is actually a GREAT tactic to use in sales; here’s why!

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You Don't Sell Products, You Solve Headaches
customer relationship, sales management Katie Mullen 10/11/23 customer relationship, sales management Katie Mullen 10/11/23

You Don't Sell Products, You Solve Headaches

This is what medical sales managers really do.

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Great Sales Reps Don’t Beat Around the Bush
customer relationship, medical device sales Katie Mullen 10/3/23 customer relationship, medical device sales Katie Mullen 10/3/23

Great Sales Reps Don’t Beat Around the Bush

This super uncomfortable moment was actually amazing to witness!

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No News is NOT Good News in Sales
Sales, customer relationship Katie Mullen 9/29/23 Sales, customer relationship Katie Mullen 9/29/23

No News is NOT Good News in Sales

In the sales world, no news is definitely NOT good news. Here’s what I learned firsthand…

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Never Be Afraid to Walk Away
customer relationship Katie Mullen 9/20/23 customer relationship Katie Mullen 9/20/23

Never Be Afraid to Walk Away

Feel free to walk away; especially from THESE types of customers.

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The Warning Sign that You Are a Projection Perfectionist
sales management Lauren Bryant 7/24/23 sales management Lauren Bryant 7/24/23

The Warning Sign that You Are a Projection Perfectionist

Projection Perfectionist? Here’s how to behave instead…

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Get Your Priorities Right…or Lose Out in the End
Sales Lauren Bryant 7/21/23 Sales Lauren Bryant 7/21/23

Get Your Priorities Right…or Lose Out in the End

Keeping your priorities straight in sales is more important than many people will ever realize!

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Avoid This Yucky Sales Tactic
sales training, medical device sales, sales tips Lauren Bryant 2/16/22 sales training, medical device sales, sales tips Lauren Bryant 2/16/22

Avoid This Yucky Sales Tactic

A doctor friend of mine recently told me a story about how one of his sales reps tried a yucky sales tactic to try to pull in an order…

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