
Top Email Pet Peeves You Must Avoid
Email mistakes are all too common. Here's some that really make customers cringe!

Customers LOVE This!
This may seem obvious, but customers tell me this is actually very rare.

Cold Calling Done Right
When you call someone on the phone ☎️ for the first time, here's what you should NOT do!

Is This Why Your Deal Is Going South?
Want to know how to REALLY piss off your customer? 🤬 Give them the HARD CLOSE.

Video Messages: A Quick Tutorial
This week I’ve been working with a potential customer who is excited about my offering, but he needs to “talk to his manager about it.”

Sorry! No News Is Not Good News
Sorry, no News is NOT good news. In fact, in the world of complex sales, it's probably bad news.

What Makes A Great Sales Rep
What makes a great sales rep? Find out what I’ve discovered over the years plus get first dibs on my sales training bootcamp!

Setting Healthy Work Boundaries
Do you set healthy work boundaries for yourself? Let’s end the shame we feel when we spend time on ourselves outside of work.