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Episode 03: Interview with a Customer: Meet Chris Nowak, Healthcare
Tags Katie Mullen Tags Katie Mullen

Episode 03: Interview with a Customer: Meet Chris Nowak, Healthcare

In this episode, you’ll hear directly from a customer who is heavily involved in millions of dollars in vendor purchases every year. He shares invaluable insight about everything from the initial call, to Zoom calls, to pandemic trends from a customer perspective, to his pet peeves. The information he shares is so insightful, we had to break into two episodes!

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Episode 02: How to Create a Great Sales Script
Tags Katie Mullen Tags Katie Mullen

Episode 02: How to Create a Great Sales Script

In this episode, Katie explores the true “cold call”. That scary moment when you pick up the phone to introduce yourself to the customer for the first time. She share some of the top customer pet peeves. She will also share tips on how to avoid these and ideas on the right thing to say.

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